What We Offer
Comprehensive recovery, verification, and customer care solutions tailored for Banks, NBFCs, Fintech & Telecom.
Core Services
Clients Served
Satisfaction Rate
Trusted Partner
Since 2014
Debt Recovery
Professional, ethical, and result-oriented debt collection services for financial institutions.
Systematic follow-up and recovery of personal loan dues with empathy and professionalism.
Timely and respectful EMI payment reminders and follow-ups to ensure regular payments.
Skilled negotiation to reach mutually beneficial settlement agreements with borrowers.
Adherence to all regulatory guidelines and legal frameworks in debt recovery processes.
Credit Verification
Comprehensive verification services to ensure secure and compliant lending operations.
Thorough Know Your Customer verification to ensure identity authenticity and compliance.
Rigorous validation of all submitted documents for accuracy and legitimacy.
Comprehensive background verification to identify potential risks and ensure trust.
Proactive measures to detect and prevent fraudulent activities in lending processes.
Call Center
Professional call center services to enhance customer experience and streamline operations.
Efficient handling of incoming and outgoing calls for various customer service needs.
Dedicated support team to address customer queries, concerns, and feedback promptly.
Professional and empathetic resolution of customer complaints and grievances.
Going beyond satisfaction to create memorable and positive customer experiences.
Customer Retention
Strategic retention solutions to build lasting relationships and maximize customer lifetime value.
Data-driven strategies to identify at-risk customers and implement effective retention measures.
Design and implementation of loyalty programs to reward and retain valuable customers.
Systematic collection and analysis of customer feedback to drive continuous improvement.
Proactive engagement and relationship management to foster long-term customer loyalty.
How We Work
A structured approach to deliver consistent, reliable, and ethical results.
Assessment
Understanding client needs and defining clear objectives.
Strategy
Developing customized plans and approaches.
Execution
Implementing solutions with professionalism and empathy.
Reporting
Transparent reporting and continuous improvement.
Industries We Serve
Trusted by leading organizations across multiple sectors.
Banking
Personal loans, credit cards, and more
NBFC
Non-banking financial companies
Fintech
Digital lending & financial technology
Telecom
Telecommunications companies
Trusted Partners
Proudly working with leading organizations.
Bajaj Finance Ltd.
Personal Loan Collection Partner
ActiveSri Aurobindo Sanjeevani Trust
(Aumorto) - Trust Partner
ActiveFintech & Telecom
Leading Industry Partners
GrowingReady to Get Started?
Contact us today to discuss how we can help with your recovery and customer care needs.
8910651365 | squadms@gmail.com